Session 2 (Panel session): Building Resilient Customs Systems: Cybersecurity, Disaster Recovery, and Business Continuity Planning in the Digital Age

10 Oct 2023 14:00 14:40
Florence Diao-Gueye Moderator ICC
Diana Parker Speaker Microsoft
Thomas Dempsey Speaker CBP
Sophie-Charlotte Wolf Speaker German Central Customs Authority
Khalid AlMarzooqi Speaker ِAbu Dhabi Customs
Fahed AlShamsi Speaker ِAbu Dhabi Customs

With the increasing reliance on digital technologies in Customs operations, cybersecurity has become a critical concern for Customs administrations worldwide. This plenary session​ aims to explore the key challenges and best practices in ensuring the cybersecurity of Customs systems, including the importance of building a culture of security awareness among Customs officers, investing in cybersecurity infrastructure, and conducting regular risk assessments and vulnerability testing.

In addition to cybersecurity, the session will also examine disaster recovery and business continuity planning, which are critical for ensuring the continuity of Customs operations in the event of natural disasters, power outages, and other disruptive events. The session will highlight the importance of developing comprehensive contingency plans, testing them regularly, and ensuring the availability of backup systems and data.